Dear Valued Customers,
We hope this message finds you in good health and high spirits. We're writing to inform you of an important update regarding our billing and support system.
Effective January 1, 2024, SKY6 MEDIA will be transitioning to a new and improved billing and support platform. This transition is a significant step forward in enhancing the user experience and streamlining our services.
What You Need to Know:
New Login Credentials: To continue accessing our billing and support services, each customer will be required to create new login credentials. This will include a new username and password.
Support Ticket Creation: With the new system in place, you will have the ability to create support tickets seamlessly. This ensures that we can address your queries and concerns promptly.
Invoice Payments: You will also be able to conveniently make payments for your invoices through the new platform.
Important Note:
Please be aware that no payment information or history will be copied to the new system. Rest assured, this transition is designed with your security and privacy in mind. Your previous payment details will remain confidential and secure.
We understand that change can sometimes be a minor inconvenience, but we are confident that this upgrade will ultimately provide a more streamlined and efficient experience for all our valued customers.
If you have any questions or concerns regarding this transition, our dedicated support team will be available to assist you. Feel free to reach out to us at josh@sky6.media.
We genuinely appreciate your continued trust in SKY6 MEDIA. We look forward to serving you with even greater efficiency and excellence in the coming year.
Thank you for your understanding and cooperation.
Worldwide (English)
Spain (Spanish)