X

Select Your Country

Worldwide (English)Worldwide (English) Spain (Spanish)Spain (Spanish)
Worldwide (English) 0

Welcome

Sign in

Knowledge Base

HomepageKnowledge BasePre-sale informationI am unsatisfied with your service(...

I am unsatisfied with your service(s), what can I do?

Ensuring Your Satisfaction with SKY6 MEDIA Projects

At SKY6 MEDIA, your satisfaction is our top priority. We want to make sure that every project we undertake meets your expectations and fulfills your vision. This article outlines our commitment to your satisfaction and provides information on our refund policy.

Table of Contents

  1. Introduction

    • Our Commitment to Your Satisfaction
  2. Project Launch and Payment

    • Project Launch Criteria
    • Payment Process
  3. Refund Policy

    • Licensed Products
    • Domain Names
    • Software, Add-Ons, and Plugins

1. Introduction

Our Commitment to Your Satisfaction

At SKY6 MEDIA, we're dedicated to delivering projects that exceed your expectations. We understand the importance of ensuring your complete satisfaction before finalizing any payments.


2. Project Launch and Payment

Project Launch Criteria

We do not launch a project until you are 100% satisfied with the final outcome. This means that we work closely with you throughout the development process to incorporate your feedback and make any necessary adjustments.

Payment Process

You are not required to make any payments until you are completely satisfied with the project. This ensures that you have full confidence in the final result before finalizing the financial aspect of the project.


3. Refund Policy

While we aim to provide the highest quality products and services, we want to make you aware of our refund policy regarding specific items:

Licensed Products

We do not offer refunds on any licensed products. This includes any software, themes, or other digital products that require a license for use.

Domain Names

Once a domain name is registered, it is not eligible for a refund. Please make sure to carefully consider your choice of domain before finalizing the registration process.

Software, Add-Ons, and Plugins

Similarly, we do not offer refunds on any software, add-ons, or plugins that have been purchased for use in your project.


We want to assure you that we're committed to your satisfaction and will work diligently to ensure that the final project meets your expectations. If you have any questions or concerns about our satisfaction guarantee or refund policy, please don't hesitate to reach out to our support team. We're here to assist you throughout the entire process.

Can't find the information you are looking for?

Create a Support Ticket
Did you find it useful?
(223 times viewed / 0 people found it helpful)
Copyright © 2024 All Rights Reserved
Top